The Presiding Officer introduces the participants and explains the procedures of the hearing. Hearings typically follow set formats and time limits. The PDC process is informal with most people effectively presenting their cases on their own.

PDC staff provides background information about the case. Then you may have an opportunity to present your side. Everyone takes an oath before providing testimony. The Presiding Officer might ask some questions about the information presented. The Presiding Officer also considers written information during the hearing.

The Presiding Officer adjourns the hearing if the case might have penalties above $1,000, so that it can be heard by the full commission. Only the full commission is able to assess penalties above $1,000.