Complaints may be dismissed as unfounded or frivolous when the evidence presented is insufficient to support the alleged violations. For example, a complaint may present the requisite evidence to suggest a potential allegation, but, after assessment of the facts, it is dismissed because no violation is found to have occurred.

Complaints and responses also may contain only circumstantial evidence, or hearsay, and are dismissed because neither party has presented sufficient evidence to support their case.

These complaints will be returned to the complainant with a complaint return letter, and the respondent will be notified of case closure without evidence of violations.